We have done several contextvtours in London, Florence, Rome and Venice and this was by far the worsts tour guide we have had. She did not know as much as she should have and kept going over the same things instead of diving into history despite our requests to know the history. We walked in silence on the way to the museum. I would not recommend her and would encourage you to look for better guides. This on top of letting me know you had no guide for my Toledo tour demonstrates your need to improve the context tours operations in Madrid. The guide I had and the lack of professionalism in canceling a tour at the last minute does not feel up to the context standard. Very disappointing.

The activity book that Barbara made for my 7 year old granddaughter was a great addition to the tour.

Barbara was very good but we were not as engaged w/ her tour as much as we would've liked. It was interesting and I am glad we booked it, but there is room for improvement.

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