Fiorella was amazing! She was so knowledgeable and made the day very interesting.

Fiorella had amazing knowledge and was fantastic with the children. We were really grateful for that. She also connected amazingly with our friend who is traveling with us. My husband felt somewhat dismissed though and that was a shame. We had some confusion with the meeting place in Naples. It did say outside platform 12 in the e mail but I had missed that. I’d had a couple of phone conversations and everyone had said we’d be met at the train, and then when I had a further 2 e mails about which train we were on I had assumed we would be met at the end of the platform we came from. I realise this is my mistake but I wonder if the meeting place should be repeated in subsequent/closer to the date communication? Also I was a bit unclear whether lunch was included - again I’m sure this is my mistake but perhaps it should be reminded? Overall there was excellent communication and we all agree Fiorella had amazing knowledge. It is an expensive tour compared to many others online so I do think it’s worth communicating/repeating some of those details that provide stress like the meeting place. It’s also perhaps worth remembering that whilst the children feeling included and nurtured is amazing as the paying parents they need to feel heard

Everything was great. Fiorella was one of the best guides we’ve ever had.

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